PROVIDING FLEET SERVICES THAT YOU CAN TRUST.
The roots of Universal Service Center begin with the building that we are working out of. The six bay garage on West 3rd has been a service center for heavy duty trucks for well over 50 years, with several businesses over time occupying it. The location is in the shadows of the city adjacent to Tremont and is easily accessible from several major highways. In fact, 81% of all businesses in Cleveland are within a 15 minute drive of the facility.
In 2017, the most recent occupant retired, and their landlord offered us the opportunity to purchase the space- which we did. Our plans at the time were to use that building for service and support of the fleet for Universal Oil, which sits on the lot adjacent to Universal Service Center. We hired our first mechanic shortly after that and began servicing our own fleet. Soon we began to have something interesting happen – several of our fuel and lubricant customers were asking us to service their trucks, which we began to do in 2021.
OUR STORY
OUR location
The feedback was positive from our customers so we explored the possibility of creating a more formal business around servicing heavy duty trucks. Our idea was simple – to provide the same exceptional, high-quality service that we did at Universal Oil at the fairest price possible. We have master mechanics that work on all major truck models and have an average work experience of over 20 years. Our services range from basic DOT inspections, to HVAC repairs, to check engine diagnosis, suspension repair, fabrication and valve adjustments.
We wanted to continue the legacy of Universal Oil and the reputation it enjoyed through the community so we decided to name our new business Universal Service Center. Universal Service Center is a division of Universal Oil and as such is a 100% employee-owned company. Did you know that there are less than 2,000 companies in the entire country that are 100% employee owned? We are proud of that commitment to our employees, and we would like to think it is what guides us to do the right thing on behalf of our Universal Service Center customers every single day.
MEET OUR TEAM
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BRIAN FITZGERALD
SERVICE MANAGER
Brian has been in the trucking industry since 2000. He started out as a driver for the first half of his career. Since then, he has been a fleet manager, service writer, and service manager. “I understand the importance of timely repairs and keeping a fleet on the road. I will always appreciate working with a company that is transparent. Transparency is the best way for us to build a relationship. We want to provide you service that you can trust!”
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janelle kelly
SERVICE WRITER
Janelle has lived in the Cleveland area her entire life. When she is not writing up service quotes and invoices, she is spending as much time as she can outside with her daughter and two dogs.
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ANTHONY LACEY
SHOP SUPERVISOR
Anthony has been a resident of Cleveland his entire life. He has over 20 years of experience in the mechanical industry. When he is not busy fixing anything and everything (especially all things diesel related), he loves spending time with his young family. Anthony is extremely passionate about fishing and classic cars, and loves sharing his knowledge of both.